FAQ

This page is here to answer all your burning questions about our nail courses and a bunch of other nail related stuff.

You’ll probably notice that the tone in some (OK, most…) of the answers is more conversational than the pages on the rest of this site.  The reason for this is because, like you, there’s a real person behind every question and we need to cut the technical stuff out to get the point across and tell it like it is in layman’s terms.

Yes, we call spades “spades”, and don’t intend to step on toes or offend anyone by doing so – if we do manage to include something you’re not keen on, please let us know so we can fix it 😉

To read the answer to a question, simply click or tap on the big plus, and the answer will appear.

Plainly put, buying your nail care products from unauthorised online sources can be risky for quite a few reasons:

  • While you may save a little on the product itself, the long wait, shipping fees, import duties applied to the purchase, and the risk of it getting lost in the process really don’t make it worth your while – you often end up paying more for it by buying online vs direct in the end.
  • Often, products sold on popular e-commerce sites are not selling the real thing – that’s why it’s cheaper! A Benz is a Benz, and costs what a Benz costs. You can’t put a Benz logo on a VW and call it the same thing. Same goes for pro-only nail care products – they are not one and the same thing packaged in bottles of varying levels of sexiness.
  • Unauthorised online suppliers often don’t provide technical support or customer care; and let’s be honest – returning defective goods is an absolute nightmare. Authorised distributors, however will happily assist you in any of the aforementioned circumstances and they’ll more often than not bend over backwards to keep you happy.
  • Manufacturers intend for pro-only products to be used by professionals only. That’s why they print it on the bottles. Nail products are probably the most technologically advanced cosmetics (read chemicals) out there, which means that you really should know what you’re doing if you’re using them. Chemical safety IS a concern and is why manufacturers need to control their use as far as they can – if selling their products to just anyone wasn’t a risk, they would do it. That’s why they put the time and effort into negotiating agreements with authorised distributors all over the world.
  • Authorised distributors have invested A LOT of money and time in bringing popular international products to our shores. They spend hundreds of thousands (some even millions) of Rands on bringing in and holding stock of products they have sourced from manufacturers in the States / Europe to make sure that YOU have the best quality materials available for you to make a living by doing what you love safely. By not supporting them, you’re literally shooting yourself in the foot, and it will likely affect your business somewhere down the line.

In 3 words: DON’T DO IT! (unless of course the online supplier IS the authorised distributor, then by all means, go for it!)

 

The easiest way to explain this would be to ask “Why don’t you get a car when you learn how to drive?”

When you learn to drive a car, there are certain rules and regulations that apply. It doesn’t matter what car you drive, those rules and regulations stay the same, so whether you choose to drive a Ferarri or a VW Beetle, you still know how to drive, but your choice of vehicle is different.

Becoming a Nail Technician is similar: knowing how to do nails and choosing a particular brand of nail product to use are two entirely different things. NailArtiste focuses on delivering the knowledge (because without it, you’ll suck at doing nails no matter what brand you use) and our affiliated distributors and their instructors can focus on providing you with the best products and practical training you’ll ever find.

Well… Most courses offered in Southern Africa only cover the product application element of doing nails, which means that they only show you how to apply nail care products to nails according to specific steps recommended by the manufacturer of a product line. They do of course also provide condensed information of what our Modules 2 and 3 cover.

What they don’t cover is literally enough to fill an A4 lever arch file, and leaves many newbie nail techs with limited knowledge and skills needed to tackle the duties and responsibilities faced in the real day-to-day business of doing nails. (Which is why so many people give up OR struggle to retain their clients)

This is not to say that everyone’s education is inferior, BUT it is important to note that most brand specific courses are designed to be delivered to nail techs who already have the knowledge that our courses provide.

Category: General FAQs

While YouTube is a very handy resource for many aspiring nail techs, you can’t get a legitimate certificate from them like you can with us, and there’s A LOT of misinformation and incorrect techniques displayed through many of the tutorials available there. You also won’t get the hands on technical support and advice on YouTube that you’d get from a NailArtiste instructor showing you the ropes in a live setting.

Category: General FAQs

NailArtiste has a growing network of instructors all over South Africa and Namibia. Each instructor is required to be a NailArtiste / TAOND Graduate and must be associated with a recognised professional nail product brand. It is best to choose an instructor who is located close enough to you for you to attend practical lessons with in person. It is also possible that your instructor can teach you via live video feed if you have the necessary equipment available to you.

Category: Instructors

Our programmes are not “brand-biased”, which means that you will be able to use any professional nail product brand once you have completed our programme. Many professional brands do require that you attend their product specific training in order to use their products correctly. We recommend that you choose an instructor or brand who is registered with us to get the best support while working through our programmes.

Category: General FAQs

The course content for both the Full Programme Fill the Gap programme is identical.  The only difference is that Fill the Gap students are not required to attend live sessions with an instructor. Fill the Gap is ideal for techs who have no formal training who would like to improve their technical knowledge – which goes a long way to improving service delivery, client retention, and ultimately increasing your earning ability.

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